Welcome to the Help Desk Self Service Portal

This website is designed to allow Staff, Faculty and student's here at JCC to access the Help Desk via the Internet. Feel free to log in or if you do not have an account yet, create one.

Faculty and Staff, please login using JCCADMIN@sunyjcc.edu domain using your Administrative login credentials
Students feel free to create or login to your JCC Help Desk account using the ServicePRO domain
Hours of Operation
FALL 2019 Office Hours: Monday to Thursday: 8:30am to 4:30 pm and and Fridays 8am to 4pm




College address:
Jamestown Community College
525 Falconer Street,
Jamestown, New York [14701]


Contact Us
Phone: 1-716-338-1122
Email address: JCCHelpDesk@mail.sunyjcc.edu